Privacy Policy

Innsbruck Information und Reservierung GmbH provides the following information on the type, scope and purpose of the collection and use of personal data by Innsbruck Information und Reservierung GmbH.

General

By using this website, you consent to the use of personal and non-personal data as set out in this privacy policy in the manner and for the purposes set out below.

SYou may withdraw your consent at any time (including in part) by sending an email to shop@innsbruck.info. This may affect the functionality of the content offered on this website, in particular because some data applications are necessary to provide the service you have requested.

Furthermore, you have a right of access to personal data concerning you, data portability, rectification or erasure of personal data, as well as the right to restrict or object to the processing of your personal data. You can exercise these rights by sending an email to shop@innsbruck.info.

Finally, you have a right to lodge a complaint with the Austrian data protection authority (www.dsb.gv.at).

Personal data (e.g. name, e-mail address, telephone number) will only be processed and transmitted by Innsbruck Information und Reservierung GmbH in a lawful manner (in particular for the fulfilment of contractual obligations or on the basis of your consent).

Presentation of the website

Innsbruck Information und Reservierung GmbH stores the following data each time you access the website www.innsbruck-shop.com (hereinafter referred to as "website"): Name of the website accessed, file requested, date/time, volume of data transferred, notification of successful retrieval, browser type/version, operating system, previously visited page and IP address.

The short-term storage of the IP address of your terminal device is necessary for the provision of the contents of the website and thus in accordance with § 8 para 3 Z 4 DSG and in accordance with Art 6 para 1 lit b DSGVO for the fulfilment of the contract. Your IP address will be deleted after you have finished using the website.

Innsbruck Information und Reservierung GmbH uses the aforementioned data only for statistical purposes for the operation of its services.

Contacting

If you contact Innsbruck Information und Reservierung GmbH by e-mail and/or contact form, the personal data you enter there, in particular name and e-mail address , will only be stored for the purpose of processing the enquiry and for any follow-up questions and will then be deleted. This data processing is therefore necessary for the fulfilment of the contract in accordance with § 8 para. 3 no. 4 DSG and Art 6 para. 1 lit b DSGVO.

If you leave comments or other contributions in the fields provided, your IP address will be stored for a maximum of six months. The purpose of this storage is to be able to identify the responsible party in the event of any legal violations. It is therefore in the overriding interest of Innsbruck Information und Reservierung GmbH according to § 8 para. 1 line 4 DSG as well as Art 6 para. 1 lit f DSGVO.

Registration

In principle, registration is not required for the use of this website. However, by registering on this website, you also gain access to your personal user profile.

When you register, personal data, namely gender, name and email address are collected and processed. This data is necessary for the provision of the additional content and thus in accordance with § 8 para 3 Z 4 DSG and in accordance with Art 6 para 1 lit b DSGVO for the fulfilment of the contract. They are stored for the duration of the registration and for a maximum of six months thereafter and then deleted. The continued storage after the end of registration has the purpose of being able to identify the responsible party in the event of any legal violations. It is therefore in the overriding interest of Innsbruck Information und Reservierung GmbH according to § 8 para. 1 line 4 DSG as well as Art 6 para. 1 lit f DSGVO.

Webshop

When orders are placed via the webshop on this website, personal data, in particular gender, name and email address, are collected and processed. This data is necessary for the processing and delivery of your order and thus according to § 8 Abs 3 Z 4 DSG as well as according to Art 6 Abs 1 lit b DSGVO for the fulfilment of the contract. In order to process any warranty, product liability and compensation claims, the data will be stored for seven years from the date of delivery and then deleted.

Unless required for the performance of the contract, your data will not be passed on to third parties. In particular, the transfer of data to suppliers of Innsbruck Information und Reservierung GmbH is necessary for the processing of the contract if these suppliers deliver the ordered goods directly to you. It may also be necessary to pass on data to a transport company, debt collection agency or lawyer.

Payment systems

For the purpose of invoice processing, the following personal data is transferred to Six Payment Services as well as to Sofort GmbH via a secure interface within the scope of the eCommerce payment transaction, depending on the means of payment: name, address, e-mail address, card number, bank details & IP address. In addition, all financial data, shopping basket data and other online data are stored for the purpose of carrying out the transaction.

Furthermore, this data is forwarded by Six Payment Services as well as Sofort GmbH to the contractually provided financial service provider for debiting the transaction amount from the customer's bank account in favour of Innsbruck Information und Reservierung GmbH.

The personal data will be stored by Six Payment Services and Sofort GmbH for an unlimited period of time. For a deletion or correction of the personal data, in compliance with the legal provisions, please contact shop@innsbruck.info.

When you access the website, one or more cookies (small text files) are stored on your terminal device. The purpose of this is to improve the service of Innsbruck Information und Reservierung GmbH by, for example, saving user settings.

It is also possible to use the website without cookies. You can deactivate the storage of cookies in your browser, limit them to certain websites or set your browser to notify you before a cookie is stored. You can delete the cookies from your computer's hard drive at any time using the data protection functions of your browser. In this case, the functions and user-friendliness of the website could be restricted.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies that enable an analysis of your use of the website. The data generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States for as long as you use the www.tirol.at website. The transfer of personal data to the U.S.A. is subject to an adequacy decision by the European Commission.

Google will use the transmitted data on behalf of Innsbruck Information und Reservierung GmbH for the purpose of evaluating your use of the website, compiling reports on website activity for Innsbruck Information und Reservierung GmbH and providing other services relating to website activity and internet usage. Google may also transfer this data to third parties where required to do so by law, or where such third parties process the data on Google's behalf. Google will not associate your IP address with any other data held by Google.

However, in the event that IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In this case, however, you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to the use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de .

For more information on the terms of use and data protection regarding Google Analytics, please visit https://www.google.com/analytics/terms/de.html.